Terms of Service

Use of TaskTenant

TaskTenant provides software for coordinating rental property maintenance requests, approvals, contractor quotes, scheduling, and repair records. Users agree to provide accurate information and use the service only for lawful maintenance-related purposes.

SMS / Text Messaging Terms

TaskTenant's SMS program sends text messages related to maintenance requests, contractor quotes, approvals, and scheduling to users who opt in via the required "SMS Consent" checkbox on the Account Settings page of the web portal. Message frequency varies based on account activity. Message and data rates may apply.

You can cancel SMS messages at any time by texting STOP. After you send the SMS message STOP, we will send you an SMS message confirming you have been unsubscribed, after which you will no longer receive messages from us. If you want to opt back in, check the SMS Consent checkbox again in Account Settings.

If you are experiencing issues, reply HELP for assistance, or contact us at tasktenant@gmail.com.

Carriers are not liable for delayed or undelivered messages.

Accounts and Access

Users are responsible for maintaining the confidentiality of their account access. Property owners and managers are responsible for inviting appropriate tenants, contractors, and team members.

Repair Requests and Contractor Work

TaskTenant helps route information between users but does not perform repair work. Landlords, property managers, and contractors are responsible for quotes, approvals, scheduling, workmanship, payment terms, and compliance with applicable laws.

Subscriptions and Fees

The Starter plan charges the property manager 0.5% + $0.20 on contractor labor processed through TaskTenant. Growth removes this TaskTenant contractor-labor fee. Other plan details may change as the product evolves.

Cancellation and 7-Day Money-Back Guarantee

Monthly subscriptions may be canceled to stop future renewals. If TaskTenant is not a fit, email tasktenant@gmail.com within seven days of the original subscription purchase to request a full refund of that subscription payment.

Acceptable Use

Users may not upload unlawful, abusive, misleading, or unrelated content. Users should not upload sensitive personal information unless it is necessary for the repair workflow.

Service Changes

TaskTenant may update, improve, pause, or discontinue parts of the service as the product develops. We aim to communicate material changes clearly to active users.

Contact

For questions about these terms, email tasktenant@gmail.com.