Privacy Policy

Overview

TaskTenant is designed to help tenants, landlords, property managers, and contractors coordinate rental property repairs. This policy explains the types of information the service may collect and how that information may be used.

Information We May Collect

We may collect account details, contact information, property or unit details, repair descriptions, uploaded photos, contractor quotes, scheduling details, messages, and usage information needed to operate the repair workflow.

How Information Is Used

Information may be used to submit repair requests, route requests for approval, share job details with contractors, schedule repairs, provide support, improve the product, and maintain records for property owners or managers.

Sharing Information

Repair information may be shared with the tenant, landlord, property manager, assigned contractor, and service providers that help operate the platform. We do not sell personal information.

Service Providers and AI Assistance

We use service providers to host and operate TaskTenant, including Softr, Supabase, Netlify, Square, Twilio, and email-delivery providers. Repair descriptions may be processed by automated or AI-assisted tools to help categorize and route requests; people remain responsible for repair, approval, and safety decisions.

SMS / Text Messaging Communications

SMS consent is separate from account signup and is optional. Providing a phone number alone is not consent. If you opt in to receive SMS text messages from TaskTenant, messages relate to maintenance requests, quotes, approvals, and scheduling. Message frequency varies based on account activity. Message and data rates may apply.

You can opt out of receiving SMS messages at any time by replying STOP to any message. You can request help at any time by replying HELP, or by contacting us through the demo/contact form on this site.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent records are not sold or shared for third-party marketing. They may be processed by messaging and infrastructure providers as needed to deliver messages, maintain consent and opt-out records, and meet legal requirements.

Payments, Cookies, and Account Data

Square processes payment credentials on its checkout pages. TaskTenant may receive subscription status, customer and transaction references, and billing contact details to administer access and billing. Do not send card numbers through maintenance requests or support forms.

Our website and portal use cookies or similar browser storage for sign-in, preferences, and service operation. Infrastructure providers may process technical information such as IP addresses, browser details, and request logs. Third-party services have their own privacy policies.

Data Security

We use reasonable administrative and technical safeguards to protect information. No online service can guarantee perfect security, so users should avoid submitting unnecessary sensitive information in repair descriptions or photos.

Retention and Your Choices

We retain account and maintenance records while needed to provide the service, satisfy legal obligations, resolve disputes, and protect the platform. You may request access, correction, or deletion of your personal information by contacting us; some records may be retained where required by law or legitimate business needs.

Property owners and managers may control maintenance records for their properties. We may need to coordinate a request with the relevant account owner and verify your identity. You may also have privacy rights under applicable law; contact us to exercise them.

Policy Updates

We may update this policy as the service changes. The date above identifies the current version. We will provide additional notice where required by law.

Contact

For privacy questions, email tasktenant@gmail.com or write to TaskTenant, 5335 E Shea Blvd, Scottsdale, AZ 85254.